We know from experience that despite all the joy of a booked holiday, there can always be something in the way at short notice. And especially in such uncertain times like these, the cancellation conditions become an important point when booking.

Here our flexible Cancellation conditions:

Cancellation is free of charge until 31 days before arrival. (Also the deposit will be refunded).

Between 30 and 7 days before arrival, 70% of the total cost will be charged.

From the 6th day before arrival 90% of the total cost will be charged.

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If you would be interested in a NON-CANCELABLE booking, we can give you 8% off the quoted price. However, there the total amount of the booking is due immediately and will not be refunded in case of cancellation.

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In the event of another pandemic-related LOCK-DOWN, you can cancel at any time free of charge and will of course also receive your deposit back. In case of a travel warning this is not the case. There the above cancellation conditions apply.

If our cancellation conditions are still too strict for you at the moment, you may find that taking out a policy with our partner Europäische Reiseversicherung is the right thing for you.

We recommend as precaution for cancellation, early departure and mountain rescue (incl. helicopter rescue) the Hotel Cancellation Plus or the extensive Hotel Cancellation Premium insurance (incl. accident benefits), which you can obtain simply by clicking on the button "Europäische Reiseversicherung"...to complete the process.

NEW: Despite the pandemic status, the Europäische Reiseversicherung will provide insurance cover for Covid-19 illness from 29.5.2020! Details about this concession can be found here

For each booking the booking conditions of the GENERAL TERMS AND CONDITIONS apply

(GENERAL TERMS AND CONDITIONS FOR THE HOTEL INDUSTRY).