Why not fill out the inquiry form and ask? We will be happy to put together a suitable holiday offer for you! We are looking forward to you.
Warm greetings, Gaby and Rebecca
A selection of the category is necessary. If you would like an offer which is not bound to a category, you are welcome to indicate this in the remark.
Our pick up service
We would be pleased to pick you up with our new AX-Bus (max. 6 persons) from the station at the valley entrance in the village Ötztal-Bahnhof.
The costs for this are 20,- Euro per trip. For a pick up from the train station in Innsbruck we charge 60,- Euro per ride. Please let us know at least one week before your arrival so that we can schedule this service!
We know from experience that despite all the joy of a booked holiday, there can always be something in the way at short notice. And especially in such uncertain times like these, the cancellation conditions become an important point when booking.
Here are our MEGA-flexible cancellation terms for summer 2021:
- Cancellation up to 24h before arrival is free of charge.
- On the last day before arrival 90% of the total cost will be charged.
Here are our flexible cancellation conditions as of autumn 2021
- Up to 31 days before arrival, cancellation is free of charge.
(The deposit will also be returned)
- Between 30 and 7 days before arrival 70% of the total cost will be charged.
- From 6 days prior to arrival 90% of the total cost.
In the event of another pandemic LOCK-DOWN, you can cancel at any time free of charge and of course you will get your deposit back. Even if at the time of your stay a travel warning for the Ötztal in your country should be issued, we will cancel free of charge and also return the deposit to you.
If our cancellation conditions are still too strict for you at the moment, you may find that taking out a policy with our partner Europäische Reiseversicherung is the right thing for you.
We recommend as precaution for cancellation, early departure and mountain rescue (incl. helicopter rescue) the Hotel Cancellation Plus or the extensive Hotel Cancellation Premium insurance (incl. accident benefits), which you can obtain simply by clicking on the button "Europäische Reiseversicherung"...to complete the process.
NEW: Despite the pandemic status, the Europäische Reiseversicherung will provide insurance cover for Covid-19 illness from 29.5.2020! Details about this concession can be found here
For each booking the booking conditions of the GENERAL TERMS AND CONDITIONS apply
(GENERAL TERMS AND CONDITIONS FOR THE HOTEL INDUSTRY).